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Asylum and Immigration Act 1996
It is a criminal offence to employ persons whose immigration status prevents them from working in the United Kingdom. Prior to appointment, you will be required to provide evidence of a passport or other documents on the approved list to satisfy YMCA DownsLink Group that the Asylum and Immigration Act 1996 is being complied with.

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Job Details
  • Job Title: Support and Advice Worker
  • Job Reference: RL607655HovSAAW
  • Location: Crawley, West Sussex, United Kingdom
  • Salary: £24,240 per annum, pro rata

The YAC (Youth Advice Centre) in Crawley provides young people (aged 11-25) from Crawley and surrounding areas with information, advice, guidance, counselling and targeted youth services.

We are seeking an experienced Youth Worker on a part-time (22 hours per week), fixed term contact until 31 March 2023 (possibility of extension) to join our rapidly growing YAC team in Crawley, in a role focused on providing support & advice to young people living in the community through our open-access drop-in service. 

In this role you will support children and young people through a broad range of evidence-based interventions, implementing a solution-focused model. You will offer preventative work, crisis support and assistance with transitions & onward referrals, linking young people in to a broad range of services and interventions in Worthing. The key responsibilities are:
• Sensitively deliver information, advice and guidance support to young people, providing a wide range of evidence-based information on a wide range of issues and connecting young people with internal and external support pathways.
• Provide a safe space where all service users’ identities are respected, and their needs are met.
• Appropriately respond to any safeguarding concerns in line with YMCA DLG policy and procedures, alerting the YAC Manager of any concerns and taking appropriate actions to keep young people safe.

You will be located at the Youth Advice Centre in Crawley, Mondays, Tuesdays and Fridays from 10.30am to 6.30pm

Who You Are

We are looking for an experienced and enthusiastic youth worker, who has experience of providing information, advice, and guidance to young people (aged 11-25), including those who are vulnerable or in crisis. We are particularly interested in candidates who have experience of working with young people from underserved communities, including BAME, LGBTQU+ and Neurodiverse young people.

You will have training in a wide range of emotional wellbeing interventions or a post-graduate level in counselling or equivalent qualification. Ideally, you will already have knowledge of children and young people’s services in Worthing. In addition, you will need to be creative in how you approach your work, ensuring that the service delivered is accessible to young people with varying needs and be prepared to adapt support in a holistic and personalised way.

We also know that there are great candidates who will not fit everything we have described above, or who have important skills we have not mentioned. If that, is you, please do not hesitate to apply and tell us about yourself.

If you would like an informal discussion about this post, please contact [email protected]

The closing date for this role is midnight on 31 August 2022, there is a proposed interview date of 5 September 2022. However, please note this is a rolling advert; applications may be reviewed regularly, and suitable applicants may be invited to attend interviews on a rolling basis. Please apply early to avoid disappointment.


We understand that young people from BAME and LGBTQU+ communities are disproportionately affected by youth homelessness and mental health issues and that this issue is compounded by a lack of representation from these communities within the workforce. As such, we would particularly welcome applicants from the under-served communities we hope to reach through this role.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).

For questions regarding this role or to request another application format: please contact [email protected]